Product
Voice-agent evaluation that ends in a release decision.
Run real calls, trace what happened, and decide which workflows are safe to ship under the conditions your callers actually bring.
Illustrative evaluationAppointment scheduling
Call in progress“Can you move my appointment to Friday afternoon?”
Agent listening- 01Identity verifiedDate of birth matchedPass
- 02Tool call correctPass
schedule.update() - 03Policy disclosureConsent language missingReview
One continuous system
From test call to the next regression.
- 01
Evaluate
Real voice calls and reusable test sets · Caller personas, accents, and languages · Audio, IVR, DTMF, and tool-state conditions
- 02
Diagnose
Audio, transcript, trace, and tool evidence · Failure attribution across the voice stack · Human review for uncertain calls
- 03
Gate
Workflow-level readiness decisions · Evidence-backed partial rollout · Machine-readable CI results
- 04
Learn
Production incidents to regressions · Historical replay and synthetic variants · Voice Workflow Memory