Fare and inventory truth
Verify that offered options, fees, and restrictions match the current system state.
Travel
Prove the agent can recover the trip when the plan changes.
Test booking and disruption agents against fare rules, inventory, traveler details, time pressure, and the handoffs that matter when options narrow.
Workflow coverage92%
Critical obligations7 / 8
Release decisionReview
Why this needs evaluation
Disruption calls combine urgency, changing inventory, complex rules, and frustrated travelers—the exact conditions scripted demos avoid.
What Voxeval proves
Travel outcomes that remain correct under pressure.
Traveler detail integrity
Protect names, dates, routes, documents, and confirmations through corrections and interruptions.
Disruption recovery
Test cancellation, delay, missed connection, and escalation flows with realistic time pressure.
Evaluation sequence
From workflow definition to release evidence.
- 01
Define acceptable trip outcomes and constraints.
- 02
Replay high-pressure booking and disruption calls.
- 03
Trace every promise to inventory and tool evidence.